Chief Operating Officer (COO)

Essential- MHA/MBA in relevant field with overall 17-20 of working experience in a large corporate hospital with at least 10 years of experience in hospital administration.

JD:

  1. Oversee daily operations of the company and the work of executives (Operations of various areas – Emergency, reception, insurance, scheme, floor, OPD, CSSD, OT, Cathlab, Dailysis, maintenance, fire services,  IT,  )
  2. NABH and Quality – implementation and maintenance with the help of existent Quality Consultancy.
  3. Lead employees to encourage maximum performance and dedication
  4. Evaluate performance by analyzing and interpreting data and metrics
  5. Report to ED (BD & HRD) and CMD. Write and submit reports to the CMD in all matters of importance.
  6. Implement policies that promote company culture and vision.
  7. Set comprehensive goals for performance and growth.
  8. Analyze internal operations and identify areas for process enhancement.
  9. Oversee operations, HR, and accounting, and partner with CEO in sales management so that sufficient investment capital can be budgeted for near-term growth targets.
  10. Build and maintain trusting relationships with key customers, clients, partners, and stakeholders

Requirements and skills

  1. Proven experience as Chief Operating Officeror relevant role in a large Corporate Hospital.
  2. Understanding of business functions such as HR, Operations of various areas – Emergency, reception, insurance, scheme, floor, OPD, CSSD, OT, Cathlab, Radiology, Dialysis, maintenance, fire services, IT,  Demonstrable competency in strategic planning and business development.
  3. Quality certification and independent handling of Quality (NABH) implementation experience.
  4. Working knowledge of data analysis and performance/operation metrics
  5. Working knowledge of IT/Business infrastructure and MS Office
  6. Outstanding organizational and leadership abilities
  7. Excellent interpersonal and public speaking skills
  8. Aptitude in decision-making and problem-solving
  9. MHA/MBA in relevant field.

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