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Your privacy is important to us. To better protect your privacy, and to help ensure a rewarding experience for all users, we provide this privacy policy.

Scope

  • This Privacy Policy together with the Terms and Conditions of the Website outlines the Website’s privacy practices regarding the collection, use and safeguard of your information through the Website and the services offered thereupon.
  • By using the Website or registering or signing up in the Website and submission of personal information; or if you are a minor, the submission of your personal information either by your parents (or your guardian) or by you with the permission of your parents (or guardian) to the Website will be deemed as your acceptance of this Privacy Policy.
  • The Terms are an electronic record in terms of the Information Technology Act, 2000 (as amended / re-enacted) (“IT Act”) and rules thereunder, and is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Guidelines for Intermediaries and Digital Media Ethics Code) Rules, 2021, which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of Website. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Changes to the Privacy Policy

  • We are obligated to protect your information in accordance with applicable laws, and regulations.
  • This Privacy Policy is subject to modification based on changes in the business, legal and regulatory requirements and will be updated online. We will notify you whenever any change to the Privacy Policy is made. You are encouraged to periodically visit this page to review the Privacy Policy and any changes to it.

 Third Party Services

  • Please note that your mobile service provider, internet service provider, mobile operating system provider, websites that you access, third party operators may also collect, use and share information about you and your usage. We cannot control how these third parties collect, use, share, or secure this information. For information about third-party privacy practices, please consult their respective privacy policies.

Personal Information we collect

  • Personal information is defined as information that can be used to identify you and may include details such as your name, age, gender, contact information and services you are interested in or require more information about. Insofar as sensitive personal information is concerned, it will carry the meaning as may be defined by applicable laws from time to time.
  • The following is the manner in which we collect, use, share and retain personal information:
Collection
  • You agree that the Website may collect such personal information, whenever relevant, to help providing you with information and to complete any transaction or provide any service you have requested or authorized. You also consent to the collection of certain personal information in the course of your applying for the services.
Usage
  • The Website seeks this information either to (i) validate and process your request for the services of the Website or information; (ii) to improve the quality of the Website; (iii) to assist you to determine which services best meet your needs; or (iv) to facilitate our internal business operations, including the fulfilment of any legal and regulatory requirements; or (v) to provide you with recommendation about services you may be interested in, based on your use of the ; or (vi) to provide you with marketing communications and advertising that the Website believe may be of interest of you;
Sharing
  • We may disclose personal information to our affiliates when necessary to perform services on our behalf or on your behalf, to provide display advertising and promotional services, providing search results and links (including paid listings and links) etc.
  • We may also share personal information with external organizations or individuals if we believe that access, use, preservation or disclosure of the information is reasonably necessary to: (a) meet any applicable law, regulation, legal process or enforceable governmental request; (b) detect, prevent or otherwise address fraud, security or technical issues; (c) protect against harm to the rights, property or safety of our patients or the public, as required or permitted by law.
Retention
  • The information so collected shall be retained only for a limited duration necessary to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all personal information is deleted in a safe and secure mode.

Non-Personal Information

  • Non-personal information is defined as any data that does not personally identify you and may include unique system or hardware identifiers, system or application software, and peripherals.
  • Any non-personal information, when clubbed with personal information shall be treated as personal information.
  • The following is the manner in which we collect, use, share and retain non-personal information.
Collection
  • You agree that the Website may collect diagnostic, technical, usage related information, for the usage purposes described below.
Usage
  • The abovementioned information is gathered periodically to provide and improve the Website and services therein, facilitate the provision of Website support and other services to you (if any) and to verify compliance with the terms of this Policy.
Sharing
  • To enable the Website partners to improve their software, hardware and services designed for use with the Website, we may also provide any such partner with a subset of information that is relevant to that partner’s software, hardware and/or services, as long as the diagnostic information is in a form that does not personally identify you.
Retention
  • The information so collected shall be retained only for a limited duration necessary to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all information is deleted in a safe and secure mode.

Location Services

  • The Website, its licensees and agents, may access, collect and analyse your usage of the Website and other information related to your location on a regular basis through Bluetooth and Wi-Fi signals and other technologies and data for the performance of the services provided by the Website and to help improve the design, functionality, performance, and content of the Website. In order to collect geo-location information, the location settings must be enabled on your device. Therefore, in some cases, the Website may request that you enable the location settings.
  • Except in cases where any specific services requested by you require or involve personal identification, the Website collects location data anonymously and in a form that does not personally identify you. By using the Website, you agree and consent to transmission, collection, maintenance, processing and use of your location data to provide and improve such services of the Website.

Cookies

  • Information collected by cookies and other technologies are treated as non-personal information. However, to the extent that IP addresses or similar identifiers are considered personal information by local law, we treat any information linked to such identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we will treat the combined information as personal information.