Healthcare in our country is still not structured in a way that it percolates to all those who need it. Regarding the super speciality care the lesser said the better. In the Eastern parts of the country the advent and promulgation of Super-speciality healthcare is relatively new compared to other parts of the country. For multiple factors this region had fallen behind the other regional counterparts. At that point of time I started thinking that if the tertiary level health care do not migrate beyond the territories of the metropolis then the health scenario in the periphery will remain the same and there will be no further progress in developmental projects, industries and other large institutions as access to tertiary health care has now become a basic accepted norm for the management staff.

This thought led me to found the first tertiary care hospital in West Bengal outside Metropolis – The Mission Hospital , Durgapur. Gradually with differences on the basic ideals led me to be silent in the administrative front of The Mission Hospital and a new hospital was founded – Healthworld Hospitals Durgapur. It is run by an illustrious Board of Directors.

Dr Ashok Parida MD DNB (Card) MNAMS FESC FACC is an Interventional Cardiologist with enormous repute, and is presently the Vice Chairman of the Hospital.

Dr Mahendra Pratap Samal MD, DM, DNB(Card), FESC, FACC, FSCAI - another Interventional Cardiologist who is presently the Head of the Department of Cardiology, Apollo Hospital, Bilaspur. Previously he had been the Head of the Department of Cardiology KIM’s Ramakrishna Care Hospital, Bilaspur.

Dr Sarat C Chattaraj – Served as a Director and Senior Principal Research & Development Scientist, Mylan Pharmaceuticals, USA. He has authored / co-authored more than 21 peer reviewed journal articles, twelve conference proceedings, nine conference abstracts, three book chapters, five reviews on new drug molecules. He holds 15 USA and international patent applications on cardiovascular and related drug delivery dosage form development research. He is an Editorial Board member of Journal of Pharmaceutical Research, India and served as an external PH.D thesis examiner.

Mr Anindya Seal – a practising income tax advocate in Kolkata with more than 15 years’ experience. Besides his thoughtful inputs in the financial matters of the hospital, he is actively involved in structuring the benevolent fund of the company so that the benefit of tertiary care can reach the underprivileged as outside the capital cities availability of government run tertiary care institutes are a rarity.

And myself.

I am happy and consider myself fortunate to have this multidimensional, elite, well meaning gentlemen beside me. Dr Ashok being the fulcrum of the medical services rendered lifts a lot of weight from my shoulders. Dr Sarat’s educated vision is a fresh air to our thoughts. Dr Mahendra Samal’s unflinching positivity and optimism is a driving force. And herein “WE” is the magic word with which the board functions. The unity is deeply entrenched in the mutual respect and the benevolent motive which all of us share – leading to the concept of business with a difference and our strive from the first day had been to make everybody feel the difference.

The Hospital in one word is a state of art tertiary care centre. It has 300 beds with all specialities and super specialities excepting Oncology which we will take up as separate institution shortly providing the beginning to end of Oncology care available in the world today. There are 140 critical care beds with 10 ICU’s 2 SNCU’s ( step1 & 2), six operation theatres in a complex, besides general wards, semi privates and cabins. In instrumentation it boasts of the highest end instrumentation available in world today except robotics which we do not feel is the need of the hour. The first 512 slice CT scanner of the country was installed here. The first silent MRI machine in Eastern India has been installed here. There are 8 highest end sonography and echocardiography machines. Cardiac catheterisation laboratory GE IGH 520 is one of the best catheterisation laboratories in the world today. Besides rotablation, FFR, IVUS, OCT all are available here. No hospital in Eastern India started with all these gadgets from the inception. To it everyday newer diagnostic and therapeutic machines are being added. But here again there is no untoward pricing of tests or bed charges despite this phenomenal array of facilities provided. The reason is simple . We the BOD of Healthworld Hospital feels that state of art machinery helps the doctors to do justice to their expertise but the extra charges should not be levied on the patients directly. That can never happen in medical care. We have meticulously avoided undue expenditure to meet our goals. So you will find a hospital that is neat and tidy but does not stink with the lavishness of a star hotel or exquisite monument. If you pay us a visit and go through the displayed rates the balance will be evident.

Our other ventures are already on its way. In a short time Healthworld Hospitals will explore newer areas and would make its presence felt in quite a few places in the eastern sector of the country where there is a crying need of such hospitals.

A hospital despite all the infrastructural facilities means nothing without capable doctors and skilled manpower. We are really blessed to have an enviable faculty.

Healthworld is proud to have world class laboratory facilities. It is headed by Dr Moushumi Lodh, a postgraduate from Maulana Azad Medical College New Delhi with more than 20 years of experience, an academician with immense number of National and International publications, author of books in Biochemistry. Besides that there are two histopathologists DR Kaushik Saha and DR Arpita Saha, Pathologist Dr Rajinder Singh, Microbiologist….. It is equipped with finest machines to help these much lauded Consultants so that they can perform at their best and that they are doing.

The 4000 square feet component blood bank with finest facilities is all ready for operations . The licence is due this moth.

We must understand that although the management courses designed for Hospital management owes a lot to hotel management – as both are parts of hospitality industry however there is a major difference. In hotels people are ready to pay, they are prepared for an expenditure – in hospitals they reach us in dire straits – unprepared, anxious and in pain. In a nutshell “IN HOTELS PEOPLE SPEND WITH PLEASURE: IN HOSPITALS THEY SPEND WITH PAIN.” So the approach really matters. That is why the health industry today is at receiving end. Neither the common people nor the media government or caregivers have truly been able to appreciate the difference. To add to it there are two other dimensions to the problem. First, Medical science is still in its infancy developing, changing almost 180° in a decade. Treatment which were hailed to be the ultimate is often proved worthless over time and vice versa. It is difficult for doctors to grasp it so you can well imagine the condition of laymen. So there is often disbelief, anguish in a suffering individual and their family who desperately yearns for a recovery to near normal life. The second is more specific to India and some countries in the world but not all. In India since independence we have grown up in a near socialistic society where health had largely remained free and taken care of by Government and semi government institutions. But suddenly our shift towards market economy and health being all of a sudden purchasable commodity under the auspices of consumer protection laws without structured insurance benefits and largely draining out the hard earned income of people the situation has gone overboard. The acceptance that it is an evolving science has taken a back seat. The concept that money can buy life is gradually taking front seat. The fight amongst the care givers and receivers are reaching new heights of nastiness and intolerance which is doing an immense damage to the health care system as a whole. To add to it irresponsible comments even from men of letters are making the scenario worse. We have taken the challenge of laying down a hospital in this pot boiling scenario.

But to us things are clear. We have to sail through this rough time with requisite coolness and composure as tolerance is the only way out. The caregivers and receivers have to come together, respect each other’s views and come to a solution that harms none. WE must accept that without private health care systems filling the gaps a well laid out health care system is not possible in our country. But again private health care comes at a price.